HD Supply Canada Inc.

Inside Sales Associate

Job ID
2021-2836
Number of Positions
1
Job Type
Full Time
Job Category
Sales

Brafasco Overview

About Brafasco:

 

Brafasco (www.Brafasco.com) is one of Canada's leading construction and industrial supply distributors, coast-to-coast.  From manufacturing, infrastructure, construction, product training or industry knowledge, Brafasco provides customers with a wide range of products and services.  In any commercial facility or project phase, Brafasco's one-stop-shop solutions provide customers what they need to meet or exceed the demands of their job.  Brafasco is proud to partner with industry-leading manufacturers to support this shared goal with quality, value and productivity to solve the needs and challenges of customers.

 

Brafasco services and supports tens of thousands of customers across Canada in a wide range of industries and trades.  With over 40 walk-in branches across several provinces, a fast-paced distribution centre and more than 400 employees, we are proud to contribute to the success of projects across the country.

 

Why Brafasco:

  • Comprehensive Benefits Package
  • Team Environment
  • RRSP Matching Plan
  • Internal Learning Centre for Career Development
  • Competitive Salary
  • Opportunities for Career Growth
  • Wellness Program
  • Tuition Reimbursement

Job Description

Job Summary

 

Responsible for managing counter sales and customer relations

 

Major Tasks, Responsibilities and Key Accountabilities

  • Orders products, arranges delivery, contacts customers regarding delivery and updates customers on order status
  • Takes special orders and keep customers updated on progress
  • Acts as liaison between warehouse supervisor and customers
  • Ensures purchase orders are completed. Pulls orders as required
  • Answers telephones and ensures counters are properly stocked
  • May drive truck to pick up incoming stock or deliver materials to designated locations or operate forklift or other machinery in order to complete tasks

Nature and Scope

  • Refers complex, unusual problems to supervisor.
  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

Work Environment

  • Heavy lifting as required  (must be able to lift 50 lbs on a regular basis)

Minimum Qualifications

  • Must be eighteen years of age

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Critical Competencies to Drive Business Results

  • Strong team player with a POSITIVE ‘’can-do’’ attitude and passion for excellence
  • Exceptional communication skills and well-developed interpersonal skills
  • Strong appreciation for excellence in customer service is a MUST
  • Reliable, confidential and conscientious
  • Strong initiative and ability to handle increasing responsibility over time
  • Excellent time management /organizational skills with ability to meet demanding deadlines in an extremely fast-paced environment
  • Strong attention to detail
  • Strong business acumen WITH a sense of urgency
  • Ability to work with a high level of energy and focus
  • Excellent problem solving and analytical skills

 

 

Qualifications

Preferred Qualifications

  • Industry experience considered an asset
  • Advanced knowledge of Microsoft Office
  • Must have valid Driver's Licence (Must provide a clear abstract)
  • Experience working with Great Plains considered an asset
  • Knowledge of machines and tools, (product knowledge) would be considered an asset
  • Forklift experience would be considered an asset

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